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PRIVACY POLICY

Effective Date: 01 January 2025

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1. Introduction Welcome to Pearl Concept. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, interact with us online or offline, or purchase our products and services. Please read this policy carefully to understand our practices regarding your personal information.

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By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms, please refrain from using our services.

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2. Information We Collect We may collect and process the following categories of personal data:

  • Personal Identification Information: Name, email address, phone number, postal address, and company name.

  • Technical Data: IP address, browser type, operating system, referral source, time zone setting, and website interactions.

  • Usage Data: Information on how you use our website, including the pages you visit, the time spent on those pages, and other diagnostic data.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

  • Transaction Data: Details about payments to and from you, and other details of products and services you have purchased from us.

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3. How We Collect Your Information We collect information in the following ways:

  • Direct Interactions: You may provide data by filling in forms or corresponding with us via email, phone, or otherwise.

  • Automated Technologies: As you interact with our website, we may automatically collect Technical Data through cookies, server logs, and other similar technologies.

  • Third Parties: We may receive personal data about you from various third parties including analytics providers, advertising networks, and search information providers.

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4. How We Use Your Information We use your information to:

  • Provide and maintain our services and products.

  • Improve, personalize, and expand our website and offerings.

  • Process transactions and deliver order confirmations.

  • Communicate with you, including responding to your inquiries.

  • Send marketing communications, if you have opted in.

  • Analyze website usage to enhance user experience.

  • Ensure the security of our website and prevent fraud.

  • Comply with legal obligations.

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5. Legal Basis for Processing We process your personal data based on one or more of the following legal grounds:

  • Your consent

  • The necessity to perform a contract with you

  • Compliance with legal obligations

  • Our legitimate business interests

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6. Sharing and Disclosure of Information We do not sell, rent, or lease your personal data. We may share your information with:

  • Service Providers: Who assist in operating our website, conducting business, or servicing you.

  • Payment Processors: To facilitate payment transactions.

  • Legal Authorities: If required to comply with a legal obligation, or to protect our rights, property, or safety.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred.

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7. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying legal, accounting, or reporting requirements.

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8. Data Security We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

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9. Your Data Protection Rights Depending on your location, you may have the following rights:

  • Access to the personal data we hold about you

  • Correction of inaccurate or incomplete data

  • Deletion of your personal data

  • Restriction or objection to the processing of your personal data

  • Portability of your data

  • Right to withdraw consent

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10. Children's Privacy Our services are not intended for children under the age of 18. We do not knowingly collect data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information.

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11. Third-Party Websites Our website may contain links to other websites. We are not responsible for the privacy practices or content of such websites.

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12. Cookies and Tracking Technologies We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and deliver personalized content. You can control the use of cookies through your browser settings.

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13. International Data Transfers If you are accessing our services from outside India, please be aware that your information may be transferred to, stored, and processed in India. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

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14. Changes to This Privacy Policy We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

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15. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Pearl Concept
31, Sankeshwar Nanda, Vani Vilas Road, Bangalore - 560004
📧 Email: info@pearlconcepts.in
📞 Phone: +919148441885

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